Refund Policy

  1. Refund Eligibility

Refund requests must be made at least 48 hours prior to the scheduled service.
Refunds will not be issued for requests made within 48 hours of the scheduled service.

  1. How to Request a Refund

To request a refund, contact our support team via email at [support email] or through our customer service phone number at [phone number].
Include your booking number, reason for the refund request, and your contact information.

  1. Processing of Refunds

Upon receiving a refund request, our team will review it and notify you of the approval or rejection within 2 business days.
Approved refunds will be processed within 5-7 business days to the original method of payment.

  1. Non-Refundable Conditions

Refunds are not available for requests made within 48 hours of the scheduled service.
Additional fees for expedited services or special requests are non-refundable.
Services already rendered or utilized are not eligible for a refund.

  1. Changes to This Policy

We reserve the right to update or modify this refund policy at any time. Changes will be communicated via email and updated on our website.
It is the customer’s responsibility to review the refund policy periodically.

  1. Contact Information

For any questions or concerns regarding our refund policy, please contact us at:

Email: info@oasiscabotransfers.com
tel:+52 1 624 217 3702
By booking a service with www.oasiscabotransfers.com, you agree to this refund policy.